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Privacy Policy

Last Updated: April 10, 2026

This Privacy Policy describes how PixelDance (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our website at www.pixeldance.appand related services (collectively, the “Service”).

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and profile picture (if provided).
  • Payment Information: When you make a purchase, our third-party payment processor (Creem) collects your payment details. We do not store your full credit card number. We receive limited billing information such as your name, billing address, and the last four digits of your card.
  • User Content: Images, videos, audio, text prompts, and other content you upload or generate through the Service.
  • Communications: Information you provide when you contact us for support or feedback.

1.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, actions taken, generation parameters, model selections, and timestamps.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • IP Address: Used for security, fraud prevention, and approximate geolocation.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyze usage patterns. See Section 8 for details.

1.3 Information from Third-Party Services

  • Social Sign-In: If you sign in through a third-party service (e.g., Google, GitHub), we receive your name, email address, and profile picture from that service.
  • Analytics Providers: We may receive aggregated analytics data from third-party analytics services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process your transactions and send related information (receipts, confirmations).
  • Generate AI content based on your inputs (images, videos, audio, 3D models).
  • Enforce our Acceptable Use Policy through automated content moderation, including NSFW detection, prompt filtering, and output review.
  • Send you technical notices, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.
  • Monitor and analyze trends, usage, and activities in connection with the Service.
  • Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.

3. Third-Party AI Model Providers

PixelDance integrates multiple third-party AI models to deliver content generation capabilities. When you submit prompts, upload images, or use generation features, your input data is transmitted to third-party AI model providers (such as fal.ai, Google Cloud AI, and other providers) for processing and content generation.

PixelDance is an independent product and is not affiliated with, endorsed by, or sponsored by any of these AI model providers. These third-party services are subject to their own terms and privacy policies. We encourage you to review the privacy practices of these providers.

We do not control how third-party AI model providers process your data beyond what is necessary to generate your requested content. We select providers that meet our security and privacy standards, but we cannot guarantee the practices of third-party services.

4. AI Training and Your Data

PixelDance does not use your inputs, uploads, or generated outputs to train our own AI models. Your content is processed solely for the purpose of generating your requested output and enforcing our content moderation policies.

Please note that third-party AI model providers may have their own data usage policies regarding inputs processed through their APIs. We select providers whose policies align with our commitment to user privacy, but we encourage you to review the terms of individual model providers if you have concerns.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

  • AI Model Providers: Your prompts and uploaded content are transmitted to third-party AI model providers solely for the purpose of generating your requested content. See Section 3 for details.
  • Payment Processors:Your billing information is shared with Creem for payment processing. Creem's privacy policy governs their use of your data.
  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support, email delivery) under confidentiality agreements.
  • Content Moderation: Generated content may be reviewed by automated safety systems to enforce our Acceptable Use Policy.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of PixelDance, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets. You will be notified of any such change via email or a prominent notice on our website.
  • With Your Consent: When you have given us explicit consent to share your information.

6. Data Retention

  • Input Photos and Content: Your uploaded input content is automatically deleted from our active servers within 30 days after your generated content is delivered.
  • Generated Content: Your generated content is stored for 30 days and then automatically deleted. Please download your content promptly.
  • Account Data: Your account information is retained as long as your account is active. Upon account deletion request, personal data will be removed within 7 days, except as required by law (e.g., billing records for tax purposes).
  • Usage and Analytics Data: Aggregated and anonymized usage data may be retained indefinitely for analytics and service improvement purposes. This data cannot be used to identify you.
  • Content Moderation Logs: Records of content policy violations may be retained for the purpose of enforcing our Acceptable Use Policy and preventing repeat violations.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest.
  • Access controls limiting employee access to personal information on a need-to-know basis.
  • Regular security assessments and monitoring.
  • Secure deletion of user content according to our retention policies.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies to operate and improve the Service. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

  • Essential Cookies: Required for the Service to function (authentication, security, session management). These cannot be disabled.
  • Analytics Cookies: Help us understand how users interact with the Service (e.g., page views, feature usage). You may opt out of analytics cookies.
  • Preference Cookies: Remember your settings and preferences (theme, sidebar state, language).

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your personal information in certain circumstances.
  • Restriction: Request restriction of processing of your personal information.
  • Opt-Out of Marketing: You can opt out of promotional communications by following the unsubscribe instructions in those messages.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. European Economic Area and UK Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your personal data based on: (a) your consent; (b) the necessity to perform our contract with you (providing the Service); (c) our legitimate interests (security, fraud prevention, service improvement); or (d) compliance with legal obligations.
  • Data Transfers: Your data may be transferred to and processed in countries outside the EEA/UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
  • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

11. California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request deletion of your personal information.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information as defined under the CCPA/CPRA.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

13. Children's Privacy

The Service is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

14. Third-Party Services

The Service may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For significant changes, we may also notify you by email. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected].

For additional information, please refer to our Terms of Service and Acceptable Use Policy.